Understand your usage and charges
Reading the Usage page, request ids, and what to send support.
The Usage page lists every request with its model, lane, token counts, charge, and latency — plus aggregate views by day, model, and lane. Each row carries the request id, which is the fastest handle for a support investigation.
When something looks off, grab the request id, the timestamp, and the model, and open a ticket from Support. Those three fields are usually everything we need.
Still stuck? Open a ticket — we reply by email — or write to support@smouter.ai.