Credits and top-ups
Prepaid credits, per-token billing at live rates, and your ledger.
Smouter is prepaid: you top up credits from Billing and every request is billed per token at the live rates on the models page. There are no seats and no minimums.
Your full ledger — top-ups, charges, and bonuses — lives on the same page, so every dollar is traceable to a request or a payment. If a charge looks wrong, open a ticket with the request id from Usage and we’ll trace it end to end.
Automatic top-ups
Rather than watching your balance, you can have it refilled for you. In Billing, choose the balance to refill at, how much to add, and a monthly limit you never want to exceed — then save a card on Stripe’s secure page. We never see or store your card number.
Every automatic top-up is emailed to you, and so is any attempt we can’t complete — a declined card, or your monthly limit being reached. You can change the amounts, replace the card, or turn it off at any time.
Organizations work the same way: an organization admin can set automatic top-ups for the organization wallet from the organization’s Billing tab.
Low-balance emails
We’ll email you when your balance drops below a level you choose, so requests never start failing unexpectedly. If automatic top-ups are on and working, we skip that email — there’s nothing for you to do. You can change the level or turn these emails off in Billing.